homeCustomer Testimonials, feedback and comments

Share  

Customer Reviews and feedback and testimonials... 2 (see more)

Add your own comment, review or feedback here!  

 

Just received my Picture mounts Antique textured white, just wanted to say thank very much, I am very pleased with them, perfect for replacing old wedding photos with pics I've taken and they set them off a treat.

thanks for the frame and mount. I'm very pleased with the quality, value for money and speed of delivery. I recommended your service to a friend and he is very pleased too.

Second lot of frames from this company, frames and service really excellent

Hi there, the mounts arrived this morning, thank you very much, they are great

Love the driftwood frames. They came all the way upcountry to Hampshire only for most of 'em to end up on Cornish subjects! http://amanda-bates-artist.blogspot.co.uk

(Picture Copyright Amanda Bates)

Absolutely brilliant - gave them a short time frame (excuse the pun) to provide shirt display frame and it arrived on the requested date. Would recommend ++++

Many thanks for getting my recent order to me at very short notice. It is much appreciated. Also I was delighted with the quality of work and good packaging ensured it arrived intact.
I will definitely be using you in future. I will try to give you more notice

Thank you for the replacement mounts. Fantastic customer service and I will order again

Hi, Just got an order of mounts delivered and wanted to say I was impressed by the speed of turnaround and the quality of the mounts.  Cool! Many thanks. As Arnie would say "I'll be back".

I have received the mounts and I am very pleased with them. They are the perfect fit!
Thank you so much for your help. I still cannot believe how fast, friendly and efficient the process was. I may be ordering more very soon. Once again thank you for all your help.
A very happy customer :-)

Excellent products and service.

I have only ordered from you 3/4 times in the past, and my latest order hasn't disappointed me either!
I hadn't received it in over a week so I rang up and was asked for my details and was told i would be called back. Within 5 minutes I was called back given the tracking number and told it had already been delivered and a card should have been left. A card hadn't been left so that's why I thought it hadn't been sent, useless postman! But I can't fault how quickly everything was dealt with!

Thank you for your prompt delivery of my order, it was spot on as usual. Very accurate sizes. I was complimented by the judge at a recent competition on the mounts which I have purchased from you.

Thanks once again for an excellent service!

Excellent service over the phone, quick delivery and excellent quality

Many thanks for the order received yesterday, it is an extremely well made frame and fits perfectly.

Just had to say a massive thank you for getting my mounts out to me so fast, They have just arrived and wanted to let you know how pleased I am with them.
They are very well done. Love them.
I collect original small works of art and its always really hard to get the nicest mounts to show them off. So you shall certainly be hearing from me again with lots of orders!
Fantastic and thanks so much again.

Just wanted to say thank you so much for the speedy and safe delivery of the picture mount which I ordered from you recently.
The customer service was excellent, from the easy to use website to the extremely well packaged product which arrived within a couple of days from the order date.
Brilliant service, would definitely use again and happily recommend to others. A*****

Excellent service - super fast delivery well in advance of date estimated. Thanks very much!"

Mounts arrived within 3 days; expertly packaged; great quality and value for money - this is precisely what internet shopping should be like!

"Slight slip-up but remedied beyond my expectations - very impressed - will be using again"

I received my mounts in very good time and just wanted to say thanks. One of the mounts I required was a very awkward size but that and the others were perfect, just as ordered. Will definitely use your service again

"Delivered in excellent time - would just say that by registered post could pose a problem as these items had to be signed for so could not be left in usual way!"

...I have always been pleased with the mounts I have received from you and it is great to have the square cut outside edges which helps protect the mounts when being handled unframed.

Assorted mount pack arrived today, in very quick time. Really pleased with the variety of colours and sizes. Especially delighted with the inclusion of some oval mounts, as requested when ordering. I shall certainly be switching some of my material orders to here

I recently ordered two frames from you so I could frame some Portsmouth football memorabilia for my son. I would like to say how pleased I am with the order. I think you quoted some 7 to 14 days delivery and they arrived within 3 days - most impressed! I have now completed the framing process and am very pleased with the quality of the frames. Thanks

Hello Moonshine Framers! Just ordered some mounting tape from you via Amazon. It arrived in super speedy time - less than 24 hours when I was expecting 3 - 5 days... so thank you so much for a brilliant service.

just to let you know - now received (sat in post office for 4 days!). Seriously impressed - very well wrapped, prompt delivery, nice touch with the card and pen, amazing value. To buy in snappy snaps would have been 8 each. Would def recommend you!

Placed what I thought was a tricky order lots of small cards to be mounted and a bit of a shot in the dark for me. Mounts arrived very well packaged and in excellent condition   absolutely made up at the quality, speed and delighted with my order. Free tape came in handy too.  Thank you and will be looking to place another order possibly for the frames soon! Highly recommended.

Just to say "thank you both" for all the help you gave me in choosing mounts for my pictures. I am very pleased with the antique white shade of colour, and your speed in processing the very well packed order was super.

just wanted to say a special thank you for my frames which were delivered today. Brilliant service, brilliant cost, brilliant frames. You beat the previous company I used hands down. Can't praise you enough.

What a great company! Prompt service and a pleasure to to business with. Excellent quality of work and as the receipt says "if not 100% happy will refund your order" cant get better than that. Keep up the good work.

Oh my God! I ordered 6 mounts late in Friday afternoon and was worried if they'll arrive in time by the next Friday. Package arrived (Sat morning!) less than 19h later! I am astounded by the speed, the quality and the precision of the service. Will use only Moonshine from now on!!! Thank you so much.

"Found Moonshine Framing on internet and used on two occasions now. Delighted with service both times. As a new artist the custom mounts cut expertly to size make my beginner's efforts at art look very professional!. Helpful advice given on request and very quick postal delivery to the opposite end of the UK - Kenny Watters, Edinburgh"

"Fast delivery, product great, would not hesitate to use this company again, superb."

 I now have just the right mounts for the job - with no fuss, and friendly service too

I am delighted with the very fast delivery which was securely and well packaged. The quality of the mounts I ordered was high and the selection in the mixed pack is going to be so useful. Thank you very much I will certainly be using you again

I would just like to say thank you and what a brilliant service. I only posted my order on Thursday at 12pm and Saturday morning at 9.25 they were delivered to my home. The cut of the multi-mounts were superb. I have given your website address to everyone, once again a big thank you

Thank you very much for our mounts. Great service , swift and good value for money. Just as we had asked for.

Just to let you know, the frames arrived this morning and they're absolutely perfect, thanks.  ....quality is always really high, both of product and customer service. I will definitely be ordering from you again.

I received my order, and I must say I am extremely impressed...

I had to email you right away to say a massive thank you ..... The frame looks even nicer than I could imagine.

I've just received my order. Thanks for getting it to me so promptly. I'm off to the Malvern Spring Show at the weekend, so it's good to have these ready in time..

I'm so happy to have found your mount cutting service- it's making a real difference to my time spent in preparation for art fairs and shows. I hope to have lots more orders coming your way in future.

Fast service and excellent product

Just a quick note to say thank you for my custom mounts. The website was very user friendly and I quickly managed to order my custom mounts. The service was fantastic and the mounts arrived very quickly and were well packaged.
They are exactly what I wanted and look fantastic in the frame. They finish the pictures off beautifully. I would
recommend your service to anyone.

The new mounts arrived yesterday, amazing service. Next time I need to order anything, I know where to come. Many thanks

Well worth the wait - the mount is perfect and I was really impressed with the attention to detail - packaging was
excellent and I loved the inclusion of special mount tape. Very many thanks - I will not only use you again, but
recommend your services.

Many thanks for the frame, which we received on Friday. It is perfect and beautifully made!

Frames arrived today, exactly as I'd hoped for. Thanks for the excellent service.....

Thank you very much for the efficient and speedy service. 5 bespoke framing cards ordered Sunday arrived Thursday. I will be back again.

I have been very satisfied with the service and the mounts which I have received from Moonshine Framing. The mounts that I have received from you are always as requested and the apertures have been very well cut and the sizes are very accurate.

Thank you so much for my order. I'm very happy with the quality of the mounts and your excellent service.
I will certainly use you again and recommend you to friends.  Thanks again.

Just to let you know how pleased I am with your splendid & speedy service. My picture mounts arrived just two days after I ordered them and I'm now sitting and admiring my new pictures. Your mounts really transformed my cheap off-the-peg frames!
Thank you, I'll certainly pass your details on to my friends.

Wonderful - just wonderful - I will send a piccy of the final when its all done...

Just like to say a big thank you for the mounts which arrived safely and are
beautifully made.

How pleased I am with your whole service from web site to delivery - everything very easy and straightforward, and with excellent customer service throughout.... Thanks again, and I will definitely be using and recommending your services in future.

I just wanted to thank you for the order I recently placed. The frames were exactly what I was looking for and very well priced and were delivered quickly! I look forward to using your services again.

What a speedy service, we were most impressed!
It was such a nice surprise too to get the extra mounts, backing boards and the 'so easy to use' tape. We have held onto your details for future reference.

Hi there!  I just wanted to send in a really quick email to say that my picture mount arrived today and its perfect.
I was really really impressed with the service; great mount and great turnaround time! It now has pride of place in my living room as a great accompaniment to my wedding photo and Ill really look forward to placing my next order with you guys!
Very impressed thank you very much!

Excellent, thank you

I rang on Monday morning to order some mounts and backboard and expressed a wish that I receive them by Friday....imagine my surprise when I  found the parcel by the back door! ..... so I'd just like to say a BIG thank you for getting my order to me so promptly. I will definitely be using your services in the future, and will definitely be telling people about you!

I ordered several items from you on Saturday & received them this morning. I am just writing to say thank you for processing my order so quickly, the items I picked were perfect for what I am using them for and I will be ordering from you again very soon. It is nice to find a company that offers good customer service & quality products at a very reasonable price.

Many thanks for the prompt delivery...  thank God somebody has the sense to include the right screws, not everybody thinks of that...

Thank you for a fantastic service, without a doubt I will be recommending you to my friends.

..I just wanted to say thank you for such excellent service. The mounts are beautiful and really give my photos an edge and I can't believe how quickly they arrived. .... not only was the order correct but the mounts themselves were even better than I thought they would be....

I have received the replacement mounts and am very pleased with them. Thanks for the speedy response. I am planning to order some more items in the future

I just wanted to say thank you so much for your fantastic service!!  Weve had the cigarette cards for quite a few years, the frame and glass for a year or so and now youve helped us complete it with an excellent mount cut to fit our 48 cards. The picture is now complete and up on the wall!! Thanks for such a great, easy, fast and friendly service!! Highly recommended!!

Thank you for your prompt delivery of my order ..... I was very impressed with the ease of ordering this mount from you website and the quality of the order when it arrived. I will definitely use your service again and have already recommended you.

"Well packaged, prompt sending. Very impressed. Would purchase again"

I just wanted to say thank you so much for your prompt attention. I will definitely use your services in the future and will recommend you to friends

Hi All, Just wanted to say the frames have arrived and we are extremely pleased with all of them. We will have no hesitation recommending you to anyone who asks about purchasing frames of good quality for a competitive price. Many thanks

Just to say a huge thank you for the card mounts, which arrived just before the weekend. They look great. The whole transaction was very smooth and painless and has also ended up with an excellent result. Thanks, will definitely be back again sometime.

Hello - received this morning thank you. Excellent job, super packing!

Many thanks for my order which arrived today, beautifully cut and securely packed.

Thank you for my custom order of two mounts. I received them yesterday and was extremely happy with your service.
I will be ordering again on a regular basis - Many thanks.

Thank you so much for the last order - arrived quickly, and wonderful quality, well packaged. I couldn't have asked for more. Internet ordering can be iffy - but your store is fantastic. I would highly recommend, and will be using again often!

"Arrived promptly, well packaged, beautiful quality mounts, and excellent price"

excellent service good price, thank you "

A massive "thank you" for my last (2nd) order which you sent the week before Christmas.... I was absolutely staggered by how quickly you processed my order. I sent for a couple of picture frames and numerous mounts and yet you somehow managed to complete the order and it was delivered less than 48 hours later!
I wasn't expecting to see it until after Christmas. Taking into account the appalling weather as well it was just amazing.

Just a quick email to thank you for the quick delivery. you saved my day!

Just a quick note to confirm safe receipt of mounts FedEx yesterday. Must say, very professional job. Please also extend my congratulations to your web site designer. As it is totally unambiguous and the customised mounts page top notch.

see more