home > Customer Testimonials, feedback and comments
We LOVE our picture frames. So much so, we want to order another one for home! These 2 are gifts for hospitals that looked after our 3 month premature son.
I just wanted to express my appreciation of your level of service which is first class. I ordered some mounts on Friday (9th Dec) and they arrived yesterday (14th). Also, I had ordered 4 mounts with a request for 'Exact apertures' and one mount of a different size with a 'to fit pic' aperture. You had obviously wondered if I had made a mistake here and meant this mount to also be 'exact aperture'. In fact, I did mean what I said but you had sent both options just in case without charging any more - an act of real generosity and care, I thought. Thank You. I shall certainly be ordering from you again. Kind regards
Hello, my frames came yesterday and I am really pleased. Thanks for being so fast and helpful. I will keep your web site on my favourites!!
Our order has just arrived, this afternoon, and we are very pleased with our mounts, we will be using some next week for a competition at Berwick Camera Club, so will pass on your details to other members.
The parcel was extremely well packed and excellent delivery time, only five days from our order, and that included the weekend.
Thanks again, great service.
I just wanted to say thank you so much. I very dubiously ordered a large picture mount, send you the measurements chose the colour and type of frame, wondering whether I had done the right thing by ordering something that had to be so precise, on line. It arrived after 3-4 days and fitted my frame and picture perfectly, really setting it all off. I will certainly be calling on your services again. Extremely good value too. Thank you.
My order was dealt with very speedily, after submitting the order on the Sunday afternoon, I received it on Tuesday morning- very impressive! Everything in the package was perfect, exactly what I had ordered and I will certainly be using your site again to make further purchases. The site was very clear to use, especially as I wanted customised sizes.
Fabulous service. The mounts were perfect and delivery was really fast. I'll definitely use Moonshine again and I'll be recommending them to friends.
... I just wanted to say how pleased I was with your service. I found your website very easy to use, it was simple to put in my measurements and thank you for the link to the film on how to stretch the canvas onto the frames. The two frames arrived very quickly and were beautifully made. Thank you very much
Thanks so much for all your help. The exhibition was a tremendous success. We are very pleased to have raised total of £1,800! We were in the paper on the 4th and again today. The Bristol Evening Post has put a photograph in of all three framed pictures!
Thank you so much, the frame is better than I expected and your service quick and thoughtful (ie the fixtures). I will definitely order from you again. )
My picture arrived yesterday! I was originally disappointed with the 3 week delivery time it took, but ALL can be forgiven with such a beautiful frame!
I love it, I've been after something unique and family based for such a long time and this fits the bill perfectly.
I put a photo of the frame on facebook yesterday evening and within 24 hours I have had 4 requests asking where its from - expect a few orders from Rotherham shortly, im promoting you to everyone I can.
Thank you so much for the excellent mounts, they look better than I had imagined. Once my project is complete I will send you a pic :-)
"Well produced and securely packaged"
Many thanks for a wonderful service and product
Excellent random selection of mounts. High quality and clean cut. Good value for money. Thanks
....a short note to say thank-you for your excellent service. Having fitted the mounted print I had, it was presented to my mother for Christmas, and she was very surprised to find out it wasn't from her usual picture framer!
I shall definitely be using you again, as your quality is so good.
"Was interested to see what this 'bundle' was...delighted, many thanks!"
Thank You So much for my custom made mount .... I was absolutely thrilled with the quality and the speed of delivery ...I will not hesitate to use you again and to recommend you to friends ....
Excellent service, thank you.
Fantastic service! Quick Fast and great quality.....
Great product and service thanks
Many thanks for my order which I received yesterday. It was just what I wanted. I'm very impressed with your service and am so pleased I stumbled across your business on Google. I've got a picture I've been meaning to frame for months which is an unusual size so as soon as I've measured it I will definitely be ordering from you again.
I've now added you to my "Favourites"!
Received my 6 picture mounts today and just to say thanks very much and what a good deal you offered and the free tape is a nice touch.
I've had a small exhibition of my (amateur) photographs running for a couple of weeks now and to my surprise, people are buying them so the extra mounts will certainly come in handy for replenishing the stock. You're wonderful and I'm making sure I tell everyone who'll listen!